NextGenTech.pk (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [nextgentech.pk] (the “Site”) and make purchases of laptops and related products. Please read this policy carefully. By using this website, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you make a purchase, register on our website, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information.
- Technical Information: We may collect data about your device, IP address, browser type, and operating system to help improve the user experience on our site.
- Payment Information: We collect payment-related information, such as your credit/debit card details or other payment methods. Please note, we do not store your payment information directly; all payments are processed securely by third-party payment gateways.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, track your use of the site, and provide personalized advertisements. You can disable cookies through your browser settings if you prefer not to share this information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To fulfill your orders, process payments, and deliver your products to the address you provided.
- Customer Support: To respond to any inquiries or provide customer service, including support for product issues, returns, or exchanges.
- Marketing and Communication: With your consent, we may use your email address or other contact details to send you newsletters, promotional offers, and product updates.
- Website Improvement: To monitor and improve the performance of our website, provide a personalized shopping experience, and ensure the security of your personal information.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons, pixels, and analytics tools) to collect data on your browsing activities on our website. This helps us:
- Analyze website traffic
- Improve site functionality
- Provide personalized content and advertisements
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your experience on the site.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities for specific purposes:
- Third-Party Service Providers: We share necessary information with third parties to process payments, deliver your orders, or provide customer service (e.g., payment gateways, shipping companies).
- Marketing Partners: With your consent, we may share your details with trusted marketing partners for the purpose of sending you promotional offers or updates about our products.
- Legal Requirements: We may disclose your information to comply with legal obligations, regulatory requirements, or in response to lawful requests from public authorities, including law enforcement agencies.
5. Data Security
We take reasonable measures to protect the personal information you provide to us from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data (e.g., payment details) during transmission.
- Secure server hosting.
- Access control and monitoring of our systems.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.